Privacy Policy

Last Updated: September 18,2025

1. Introduction

Multiverse Marketing Solutions LLC, located in Plymouth, MI., collects and processes personal and mobile data to support automated database re-engagement for Google Ads outreach, and SMS-based engagement campaigns. This policy outlines how we handle your information in compliance with A2P 10DLC requirements and industry best practices.

2. What Information We Collect

Mobile Numbers: Phone numbers used for SMS campaigns (e.g., service reminders, opt-in messages).

User Consent: Records of opt-ins (e.g., agreed-to Google Ads promotions, SMS campaigns).

Service Data: Information from database re-engagement.

Website Interactions: Browsing data (cookies, contact forms) from our platform.

3. How We Use Your Information

Compliance-Driven Services

SMS messages strictly for transactional/priority purposes (e.g., appointment reminders), database re-engagement, or client support.

Data is never used for third-party marketing unless you explicitly opt-in via approved methods.

Operational Purposes

Enhancing website functionality and Google Ads performance.

4. Data Sharing & Third Parties

We do not share mobile numbers or SMS data with third parties for marketing purposes. Mobile information is shared only with:

Approved Service Providers:

GoHighLevel (GHL) for SMS infrastructure (per our A2P 10DLC registration).

Aggregators and telecom providers as required by carriers (e.g., Twilio, Plivo).

Legal Obligations: Law enforcement or regulatory requests with proper authorization.

5. Your Rights

Opt-Out of SMS

Reply STOP to unsubscribe from all SMS messages.

Reply HELP for support.

Data Access/Deletion

Request copies or deletion of your data via [email protected] or your contact address.

6. A2P 10DLC Compliance

Mobile data is used only for registered campaigns (e.g., database re-engagement, Mailer reminders).

Consent is obtained via opt-in methods (e.g., web forms, keyword responses).

Aggregators (GHL) handle compliance reporting and carrier requirements.

A2P-Specific Disclaimer for CTIA/GHL Registration

Multiverse Marketing Solutions LLC certifies that mobile data collected via SMS or website interactions will not be shared with third parties for marketing purposes. All A2P 10DLC campaigns are registered with GoHighLevel under our Standard Brand Listing and adhere to CTIA guidelines for commercial messaging (CM) and enterprise (E) use cases.

Contact Information

Multiverse Marketing Solutions LLC

12320 Risman Dr. Plymouth, Mi. 48170

Phone: 734-972-0138

Email: [email protected]